Watch Maintenance & Repair Services

Basic Maintenance Service Includes:
• Movement calibration.
• Replacement of inner gaskets.
• Water and pressure resistance testing in line with model specifications.
• Crystal glue checked and renewed if needed.
• All bracelet screws checked and fixed with nut lock if needed.
• Spring bars checked and replaced if damaged or unusable.

Complete Maintenance Service Includes:
• Disassemble the watch case (crown, case back, pushers and case tube.)
• Disassemble the dial and the hands from the movement.
• Disassemble the movement into its individual parts.
• Full inspection of all components,
• Clean all movement parts.
• Inspect and replace any worn out or damaged movement parts.
• Assemble and lubricate the movement in accordance with original specification.
• Clean watch case and strap/bracelet.
• Inspect, renew or replace gasket seals.
• Checking of the functions of the movement.
• Complete assembly and final inspection.
• Water and pressure resistance testing in line with model specifications.
• Full testing of functions accuracy and power reserve over several days.
• Twelve-month warranty on workmanship. 

Basic Maintenance Service Includes:
• Battery replacement.
• Replacement of inner gaskets.
• Water and pressure resistance testing in line with model specifications.
• Crystal glue checked and renewed if needed.
• All bracelet screws checked and fixed with nut lock if needed.
• Spring bars checked and replaced if damaged or unusable.

Complete Maintenance Service Includes:
• Disassemble the watch case (crown, case back, pushers and case tube.)
• Disassemble the dial and the hands from the movement.
• Disassemble the movement into its individual parts.
• Full inspection of all components.
• Clean all movement parts.
• Inspect and replace any worn out or damaged movement parts.
• Clean watch case and strap/bracelet.
• Inspect, renew or replace gasket seals.
• Checking of the functions of the movement.
• Complete assembly and final inspection.
• Water and pressure resistance testing in line with model specifications.
• Full testing of functions accuracy over several days.
• Twelve-month warranty with full record of service. 

1. Diver’s Quartz aka TSAR older than 2006 the bezel, hands and dial cannot be replaced.
2. Basic service is required. 

General Information:
An email notification will be sent to you once the watch is received at our facility.
Servicing and repairs that are not covered by warranty, a cost estimate will be provided to the customer and customer will have to fill out the credit card authorization form with his/her signature for payment authorization.
Standard service takes approximately 8-12 weeks to complete and it will be longer if additional services are being done to the watch.
We will send out an email notification once a tracking number for return shipping is generated. Watch will be returned via registered mail with tracking number and customer signature is required upon receiving the parcel.
Applicable taxes will be charged on all parts, servicing and repairs.

Terms and Conditions:
Additional fees may be incurred if the watch has been abused, modified or improperly serviced by a non-authorized watchmaker. Warranty may be void if the watch shows signs of abuse and improper use.

Warranties:
We provide a guarantee of twelve months on the work carried out from the date of shipping. Should a defect that falls within the warranty period and is recognized as such by our customer service, we will repair or replace at our discretion and without additional cost the defective parts and/or correct a faulty repair. Any further rights in relation to the faulty repair are expressly excluded. This warranty excludes normal wear and tear or damage caused by accident or lack of care. This warranty is rendered void if work is carried out by persons not authorized to do so by Marathon Watch Company.