We want you to be completely satisfied with your purchase from Marathon Watch Company. If you are not satisfied, or if your product is defective, please call our toll-free number 1-(800) 822-4329 or email customerservice@marathonwatch.com for further assistance.
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Hour of Operation (EST):
Mon 8:30am – 5pm
Tue 8:30am – 5pm
Wed 8:30am – 5pm
Thu 8:30am – 5pm
Fri 8:30am – 5pm

Please contact your original channel of purchase if your purchase was not made directly through Marathon Watch Company.

Shipping and handling charges are non-refundable. All return authorization requests must be received within 30 days of the delivery date. Returns must be unused, unworn, in original packaging, with all tags attached, and promotional merchandise enclosed. Your refund, less applicable deductions, will be processed within 7 to 10 business days after your return is received. Refunds are issued in the original form of payment. Please allow two billing cycles for the credit to appear on your credit card statement.